BugZap vs Marker.io
Marker.io is one of the closest competitors to BugZap — both focus on visual bug reporting with browser extensions, annotations, and project management integrations. Here's how they compare.
Quick Comparison
| Feature | BugZap | Marker.io |
|---|---|---|
| Annotated screenshots | Yes | Yes |
| Session replay | Yes (rrweb) | Yes |
| Console logs | Auto-captured | Auto-captured |
| Network errors | Auto-captured | Auto-captured |
| AI bug summaries | Yes (Claude AI) | No |
| Embeddable widget | Yes | Yes |
| JavaScript SDK | Yes | Limited |
| Zapier / webhooks | Yes + HMAC signing | Zapier only |
| Free plan | Yes (50 reports/mo) | No (trial only) |
| Starting price | $9.99/mo | $39/mo |
Where BugZap wins
- AI-powered bug summaries. BugZap automatically generates root cause analysis, reproduction steps, and fix suggestions using Claude AI. Marker.io doesn't offer AI features.
- Generous free plan. BugZap offers a permanent free tier with 50 reports/month, 1 project, and 3 team members. Marker.io only offers a time-limited trial.
- Lower price point. BugZap's Small Team plan starts at $9.99/mo vs Marker.io's $39/mo starting price — making it significantly more accessible for small teams and startups.
- HMAC-signed webhooks. BugZap webhooks include HMAC-SHA256 signatures for secure integration with custom workflows.
Where Marker.io wins
- Mature ecosystem. Marker.io has been around longer and has a broader set of native integrations with project management tools like Asana, ClickUp, and Trello.
- Guest reporting. Marker.io allows external stakeholders to report bugs without creating an account, which can streamline feedback from clients.
- Established track record. Marker.io is used by larger enterprise teams and has a longer history of production reliability.
Who should use which?
Choose BugZap if you want AI-powered summaries, a free plan to get started, and a more affordable price point. BugZap is ideal for startups and growing teams that need powerful bug reporting without enterprise pricing.
Choose Marker.io if you need native integrations with Asana/ClickUp/Trello, or if guest reporting without sign-up is critical to your workflow.