BugZap vs Loom
Many teams use Loom to record bug walkthroughs. While Loom is a great general-purpose recording tool, it wasn't built for bug reporting — and that gap costs developers time. Here's why purpose-built tools like BugZap deliver better results.
Quick Comparison
| Feature | BugZap | Loom |
|---|---|---|
| Screen recording | Session replay | Full recording |
| Annotated screenshots | Yes | No |
| Console logs | Auto-captured | Not captured |
| Network errors | Auto-captured | Not captured |
| Browser metadata | Auto-captured | Not captured |
| AI bug summaries | Yes | AI transcript only |
| Bug tracking dashboard | Built-in | No |
| Jira / Linear / GitHub sync | Two-way sync | Link sharing only |
| Purpose | Bug reporting | General recording |
Why recordings alone aren't enough
When a developer receives a Loom video of a bug, they still need to ask: "What browser? What screen size? Were there any console errors? What API calls failed?"
BugZap captures all of this automatically. Every bug report includes the technical context that developers need to reproduce and fix the issue — without back-and-forth questions.
Where BugZap wins
- Technical context. Console logs, network errors, browser info, and viewport size are captured automatically with every report.
- Structured reports. Each bug has a title, severity, status, and assignee — not just a video link in a Slack thread.
- AI root cause analysis. BugZap analyzes the technical data and suggests what went wrong and how to fix it.
- Two-way sync. Bugs flow directly into Linear, GitHub, Jira, and Slack with status sync — no copy-pasting links.
Where Loom wins
- General-purpose recording. Loom is ideal for demos, onboarding videos, async standup updates, and any non-bug communication.
- Longer recordings. Loom supports full-length recordings with webcam overlay, drawing tools, and chapters.
- Wider team adoption. Loom is already used by many non-technical teams for general communication.
Who should use which?
Choose BugZap if you're reporting bugs between QA and development. The structured reports with technical context will dramatically reduce back-and-forth and speed up resolution times.
Keep Loom for general async communication, demos, and walkthroughs. Many teams use both — Loom for communication, BugZap for bug reporting.